Privacy Policy

Last updated: May 2026  |  Effective: May 2026

Aussie All In Pty Ltd ("Aussie All In", "we", "our", "us") is committed to protecting the privacy of individuals who interact with our website at aussieallin.com and who engage our casino event services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Aussie All In Pty Ltd is an Australian company headquartered in Sydney, New South Wales. We operate nationally, providing casino-style entertainment services for corporate events, private parties, gala dinners, charity fundraisers, and other occasions.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit an enquiry or booking request through our contact form
• Call or email us directly
• Enter into a service agreement with us
• Subscribe to our communications
• Provide a testimonial or review

This information may include your name, email address, phone number, postal address, event details, and payment information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect technical data including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data. This information is collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Deliver and manage the event services you have engaged us for
• Process payments and issue invoices
• Send you service-related communications (booking confirmations, updates)
• Send you promotional information about our services, where you have consented
• Improve our website, services, and customer experience
• Comply with our legal obligations
• Detect and prevent fraud or misuse of our services

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

• Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, payment processors, cloud storage providers). These parties are bound by confidentiality obligations.
• Professional advisers: Lawyers, accountants, and other professional advisers where necessary.
• Regulatory authorities: Where required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement industry-standard security measures including SSL encryption, access controls, and regular security audits. While we take every reasonable precaution, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyse traffic, and improve our services. You can manage cookie preferences through your browser settings or via our cookie consent banner. For full details, please see our Cookie Policy.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Opt out of direct marketing communications at any time
• Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at privacy@aussieallin.com.

8. Marketing Communications

With your consent, we may send you information about our services, promotions, and events. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email, or by contacting us directly. Transactional communications (e.g., booking confirmations) are not subject to opt-out.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

• Email: privacy@aussieallin.com
• Phone: +61 2 8000 1234
• Post: Privacy Officer, Aussie All In Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.